Customer ServiceJobs
Client Relationship Executive at Ark Insurance Group
Location: Victoria Island, Lagos
About the company: We are an Insurance Brokerage firm seeking an experienced Client Relationship Executive with a background in the insurance industry to join our team of young, dynamic, and exceptional talents.
Responsibilities
- Act as the primary point of contact for clients, addressing inquiries and concerns promptly.
- Develop and maintain strong relationships with clients.
- Monitor industry trends, understand clients’ insurance needs and provide tailored solutions.
- Cross-sell and upsell insurance products to meet clients’ needs.
- Identify new business opportunities within existing client account.
- Prepare and present insurance proposals and quotes to clients.
- Ensure accurate and up-to-date client records, policies, and documentation.
- Ensure compliance with insurance industry regulations and ethical standards.
- Monitor market trends, competitors and provide clients with insights into market changes.
- Adapt to changes in the insurance landscape and adjust strategies accordingly.
- Provide regular performance reports to the Senior Client manager, summarizing key client interactions, sales activities, client feedback and progress toward established goals and targets.
Qualifications
- B.sc degree in business administration, marketing or any related field; master’s degree is a plus
- Relevant professional certifications will be an added advantage (CRM)
- 3 – 4 years of relevant experience in Insurance industry
Why Join Us
- Competitive compensation package and benefits
- Opportunities for professional growth and career advancement
- Collaborative and inclusive work environment
Interested candidate should send their CVs to careers@arkinsurancegroup.com using the position as the subject of the email. Deadline for submission of CV is Friday, September 29, 2023
Ayodelé is a Lagos-based journalist and the Content and Editorial Coordinator at Meiza. All around the megacity, I am steering diverse lifestyle magazine audiences with ingenious hacks and insights that spur fast, informed decisions in their busy lives.
