We are looking for a top-notch front desk manager to oversee the front desk operations and manage bookings, appointment schedules, and also ensure that the reception area is professionally maintained.

Responsibilities:

·        Defining and implementing front desk objectives and procedures.

·        Hiring and training staff and managing the shift schedules.

·        Staff movement and management.

·        attending to guests’ complaints and questions and providing exceptional customer service.

·        Ensuring that the front desk and reception area is kept clean and organized.

·        Maintaining front desk office supplies and equipment.

·        Managing budgets, records, and contracts.

·        Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.

·        Conducting performance reviews with the front desk staff.

·        Generating reports and feedback for presentation to the general manager.

·        Performing administrative duties such as filing and updating records, among others, as needed.

Requirements:

·        Minimum of 5+ years of relivant experience

·        Good understanding of procedures and practices in the hospitality industry.

·        Excellent written and verbal communication skills.

·        Strong organizational and time management skills.

·        The ability to provide exceptional customer service.

·        Good leadership and training abilities.

Interested candidates should kindly forward CV to best@sujimotonig.com using job role as the subject of the email.

Oreofe oyebamiji

I’m a tech-savvy professional with a passion for web development, digital marketing, and a proven track record of helping companies thrive through my diverse skill set.