Business Manager at PeoplePlus Consulting Limited
Location: Lagos

Business Development
· Conduct presentations of the company’s products, services and solutions targeting different market segments
· Promote the product and services through various marketing channels
· Work closely with the Customer Service/billing team on price quotations, tenders, frameworks, pricing, orders, samples and customer-based matters
· Work with clinical staff to develop products and services for different client profiles
· Identify opportunities for strategic growth and implement them
· Liaise and work closely with associates and potential partners from various countries
· Monitor competitor activity and competitors’ products.
· Compile periodic market assessment/research, consolidate market competitive information, analyse and propose solutions to ensure products and services remain competitive
Strategic Planning
· Develop and execute strategies to improve business efficiency at the Clinic; follows up and monitors these strategies on an ongoing basis using established metrics and reporting
· Develop sales forecast and strategy to meeting them
· Develop marketing strategy and implementation plan
Customer Management
· Engage customers periodically on how to better serve them
· Develop customer retention strategies
· Maintain and build strong relationship with existing accounts
· Strategic analysis and mapping of current accounts to further expand influence and market share of current clientele and potential partners
Regulatory Compliance
· Ensure clinical practices are aligned with country regulatory requirements
· Conduct research periodically to understand the regulatory requirements for an aesthetic clinic
· Conduct an audit of business and operations procedures from time to time to ensure compliance with regulatory requirements
Financial Management
· Oversee the accounting and finance staff
· Analyze financial reports, identifies trends and address discrepancies between planned and actual through effective utilization
· Work with accounting team monthly on financial performance and key operating metrics
· Meet periodic, quarterly and annual targets
· Plan and manage the clinic’s budget and approve payroll
People Management
· Set individual goals for department to motivate employees and ensures goals are met
· Provides effective leadership and ongoing mentorship and ensures development of all staff
· Conduct probationary reviews for new hires and annual staff performance reviews
· Manage staff performance through ongoing coaching, action planning, and follow-up
· Provide staff orientation and specific position training, and in-Clinic training programs where required
· Schedule weekly Clinic Team meetings
Qualifications
· Bachelor’s degree or equivalent experience in the healthcare field.
Must have at least eight (8) years of relevant experience within aesthetic business or health care.

I’m a tech-savvy professional with a passion for web development, digital marketing, and a proven track record of helping companies thrive through my diverse skill set.