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Operations Manager at onehealthng.com

Location: Lagos

Company Description

OneHealth is a Mobile-First Pharmacy & Healthcare platform based in Lagos. Our goal is to provide access to medicines and healthcare solutions for all Nigerians. Visit our website, www.onehealthng.com, to shop for medicines and health products, chat with a pharmacist, send in prescriptions, or explore our blog.

Key Responsibilities

  • Facilitating user interviews and other market research
  • Uncover and understand customer needs and translate them into requirements.
  • Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations.
  • Understand, research, and follow technical trends in the industry and in general.
  • Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage.
  • Managing tools (for roadmapping, prototyping, etc.) that the product team uses
  • Working closely with support and sales to improve the customer experience
  • Analysing product performance and redesigning as required.
  • Designing, developing and managing activities from product definition & planning to production and release.
  • Developing product strategy and roadmap. Managing prioritization and trade-offs between customer experience, business impact, performance, and post-launch support.
  • Working cross-functionally with design and technology teams to ensure timely and quality release of product/ enhancements.

Core Competencies

  • Proven problem solving skills and ability to communicate clearly and effectively
  • Proven Technical expertise on Product Management
  • Business Skills as there is the need for the product Operations Manager to understand that profits, budgeting, cash flow and profit-and-loss all play an important part in the product development project.
  • Research skills and Analytical skills
  • Strategic thinking and Prioritization skills
  • Agile Project Management and Scrum Skills

Qualifications

  • Strong experience as a product Manager and in cross-functional collaboration environments.
  • Bachelor’s degree in computer science, business or any related field
  • At least 3 years of experience in a similar role within a startup environment.

APPLY HERE

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