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MultiChoice slashes DSTV, GOTV decoder prices amid massive subscriber loss

In response to haemorrhaging subscribes across its key markets particularly Nigeria, MultiChoice has halved decoder prices. But with monthly fees still high, subscription numbers may not tick up as experts say true affordability will only come with sustainable subscription reforms.

In a response to mounting regulatory pressure and consumer backlash, MultiChoice Nigeria has slashed the price of DSTV and GOTV decoders by 50 per cent. The move, announced this week, sees the DSTV HD decoder, dish, and one month compact subscription drop from ₦18,000 to ₦9,000, while the GOTV decoder and one month GOTV supa subscription fall from ₦12,000 to ₦ 6,0000.

But, while new customers may welcome this relief, the bigger question lingers: Is this real affordability, or just optics?

A decoder price reduction follows recent friction between MultiChoice and Federal Competition and Consumer Protection Commission (FCCPC), which filed a lawsuit challenging the company’s recent hike in prices. This legal clash stirred widespread debate about the price of entertainment in an economy were essentials are out of reach for many.

This move is partly damage control and strategic pivot for MultiChoice. The company’s subscribers reported shrank by 243,000 users in the last six months, a clear sign that its price model may be out of step with Nigerians economic realities.

While slashing decoder costs lower the barrier for new entrants, existing access to content remains expensive. While the cut is welcome news, it is not enough to restore brand’s affordability image in the eyes of many Nigerians.

Also Read: MultiChoice won’t let its viewers just get 1mth free subscription without a fight

Churn, competition and consumer trust

MultiChoice challenges go far beyond pricing; they are about perception and alternatives. Many Nigerians are now pivoting to streaming platforms like Netflix, Prime video, and local OTT services that offer a more flexible pricing, on-demand content and no hardware requirements.

Still, satellite TV retains its appeal for live content, sports, and regional programming. But loyalty is thinning. If subscription prices continue to climb unchecked, decoder discounts may not be enough to win trust back.

Regulation and the bigger picture

The FCCPC may not have the legal power to fix subscription rates, but it does have influence. By publically challenging MultiChoice pricing, it has reignited the national conversation on corporate accountability and consumer rights. The decoder price drop might be viewed as a small win. But for Nigerians, it seems to only scratch the surface of what is needed, which is a fairer and more responsive pricing model.

It also raises questions about the broader regulation of the Pay-TV industry. As competitions intensifies and consumers expectations evolve, future policies may need to go beyond pricing complaints and address the digital divide, market access, and content fairness in the entertainment ecosystem.

Also Read: French TV channel Canal+ submits bid to buy Multichoice after exceeding 35% stake

 What happens next?

The new decoders pricing presents a welcome entry point, especially for first time users or households that have previously been priced out. However, while the cost of joining the platform has dropped, the real issue for many remains the steep monthly subscription fees. Without adjustments to the reoccurring costs, the affordability challenges continues.

MultiChoice 50 per cent decoder discount is a clever marketing move and a partial response to public outrage. But only a part of the equation is solved. For most, affordability is not just about access, it is also about sustainability. Subscription restructuring, bundling offers, or loyalty incentives could be critical to retaining customers and staying competitive against global and local alternatives.

Or, a complete overhaul of its content offering. Sports (read: EPL and Spanish La Liga) could be a bundle, while movies and music go into another bundle. Why pay for a hundred channels when you watch max two to three channels?

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