The ideal candidate will be responsible for ensuring operational excellence across the organization. Your primary goal will be to increase our organization’s productivity, efficiency, and profitability. You will advise the CEO on key operational insights as well as provide coaching to employees.

Responsibilities

• The design, implementation and maintenance of effective systems and organisational structures that enable the smooth operation of the company whilst also supporting further growth in both our income and activities.
• The effective implementation, and ongoing monitoring, of appropriate policies and procedures that ensure the safe and successful delivery of our work.
• Improve and maintain reporting mechanisms to allow the CEO, Chair and Board to have access to the most accurate and up-to-date data in relation to our impact.
• Provide strategic and operational leadership to core business functions including Finance, HR, IT, Fundraising and Administration to ensure the successful delivery of organisational objectives.
• Lead the development and implementation of the overall Organization’s Strategy in line with the company’s vision.
• Lead, manage and guide Leaders and Managers of the Organization on the Strategic Direction of the Company.
• Drive technological advancement, sustainable growth and profitability of the Company by developing and implementing strategic goals and objectives and aligning resources to ensure consistent results.
• Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs.
• Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
• Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
• Ensure effective recruiting, onboarding, professional development, performance management, and retention.
• Analyse internal operations and identify areas of process enhancement
• Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO.
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, HR, legal, etc.)
• Monitor process improvement KPIs and report on progress
• Grade each employee performance
• Compile list of projections and organize implementation process
• Track process of project completion

Minimum Qualification:

• Bachelor’s degree in business, Economics or related fields
• Second Class Upper with Masters Degree.
• Minimum of Second Class Lower with relevant Masters Degree.
• Relevant professional certification would be an added advantage.

Skills:

• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving

Experience:

• 15-20yrs of relevant work experience.
• General Management: 10 years (Required)
• industry related: 5 years (Required)

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