Front Desk Officer at Smilesdotcom

About the job
Job Description:
We are looking for a friendly and organized Front Desk Officer to join our dental clinic. The ideal candidate will be the first point of contact for our patients, ensuring they receive a warm welcome and efficient service.
Key Responsibilities:
- Greet and assist patients with inquiries and appointments.
- Manage phone calls, emails, and patient bookings.
- Maintain patient records and update appointment schedules.
- Process payments and issue receipts.
- Ensure the reception area is clean and welcoming.
- Assist with administrative tasks as needed.
Requirements:
✔ Minimum of OND/HND/B.Sc. in any related field.
✔ At least1 year experience in a customer service or front desk role (experience in a medical/dental setting is a plus).
✔ Excellent communication and interpersonal skills.
✔ Proficiency in Microsoft Office (Word, Excel, etc.).
✔ Ability to multitask and stay organized under pressure.
✔ Must befriendly, professional, and well-groomed.
Benefits:
✅ Competitive salary
✅ Training opportunities
✅ Friendly work environment

I’m a tech-savvy professional with a passion for web development, digital marketing, and a proven track record of helping companies thrive through my diverse skill set.