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Front Desk Officer at Smilesdotcom

About the job

Job Description:

We are looking for a friendly and organized Front Desk Officer to join our dental clinic. The ideal candidate will be the first point of contact for our patients, ensuring they receive a warm welcome and efficient service.

Key Responsibilities:

  • Greet and assist patients with inquiries and appointments.
  • Manage phone calls, emails, and patient bookings.
  • Maintain patient records and update appointment schedules.
  • Process payments and issue receipts.
  • Ensure the reception area is clean and welcoming.
  • Assist with administrative tasks as needed.

Requirements:

✔ Minimum of OND/HND/B.Sc. in any related field.

✔ At least1 year experience in a customer service or front desk role (experience in a medical/dental setting is a plus).

✔ Excellent communication and interpersonal skills.

✔ Proficiency in Microsoft Office (Word, Excel, etc.).

✔ Ability to multitask and stay organized under pressure.

✔ Must befriendly, professional, and well-groomed.

Benefits:

✅ Competitive salary

✅ Training opportunities

✅ Friendly work environment

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