Administration and FinanceJobs

Front Desk Officer at Sewa Group

Location: Lagos

Job Summary

You will oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company.

Principal Duties and Responsibilities

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Oversee the office budget.
  • Direct visitors to the appropriate person and office
  • Provide basic and accurate information in person and via phone/email.
  • Receive, sort, and distribute daily mail/ deliveries.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)
  • Order office supplies and keep an inventory of stock.
  • Perform other clerical receptionist duties such as filing, photocopying, etc.
  • Opening internal accounts for customers and staff
  • Monitoring the attendance ensuring staff signs in and out
  • Other duties as delegated by Human Resource Manager

Competency and Skill Requirements

  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs

Minimum Qualifications

  • B.sc in Mass Communication or related discipline. Graduated with 2.1
  • A minimum of 2 years of proven experience in a similar role.

Send CV & Cover Letter: a.fasesin@sewaresourcesmanagement.com

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