About the job
Our total performance is largely dependent on the operations department, which plays a pivotal role in process optimisation. A flexible, astute leader who can guide a group of people towards operational excellence would be our perfect candidate.
Responsibilities
- Develop and execute operational plans, strategies, and policies to meet the goals of the organisation. Continuously evaluate and modify tactics to conform to changing business requirements.
- Implement changes to streamline operations, reduce costs, and enhance productivity.
- Supervise the distribution and administration of resources, such as staff, tools, and expenditures. Keep an eye on how resources are being used and modify as necessary.
- Implement quality assurance processes and protocols, too meet and exceed customers expectations
- Collaborate with vendors and suppliers to negotiate contracts, track performance, and guarantee efficient and timely delivery of products and services.
- Inventory management
- Track operational efficacy by using data and Key performance indicators (KPI). Make decisions based on data to enhance procedures and get better results.
- Work closely with Management by reporting operational performance on a weekly basis to achieve the company’s goals.
Skills/Qualifications
- Proven experience in operations management with 8+ years experience
- Strong leadership and team management skills
- Ability to solve problems and make reliable decisions
- Accountability
- Excellent verbal and written communication skills
- Proficiency in relevant software and tools for operations management.
- Strong analytical and quantitative skills.
- Effective communication and interpersonal skills.
- Knowledge of industry-specific regulations and standards.
I’m a tech-savvy professional with a passion for web development, digital marketing, and a proven track record of helping companies thrive through my diverse skill set.
