Purpose / Role

Responsible for the smooth and profitable running of the restaurant, ensuring excellent customer service, excellent product quality, and maintaining high standards of general hygiene.

Prime responsibilities and duties

• Ensures that customers are well served and enjoy a pleasant dining experience.
• Ensures that the entire restaurant is professionally cleaned, equipment is well maintained, and the dining ambience is conducive to customers.
• Ensures that staff are properly scheduled and positioned in respective departments according to skill set.
• Ensures that staff are appropriately dressed, comply with the specified dress code and maintain a high level of personal hygiene.
• Ensures that products are available on time and properly merchandised.
• Ensures that products are produced according to specified recipes and are checked for quality before being displayed for sale.
• Liaises with the procurement officer/storekeeper to ensure that raw materials are available for production.
• Ensures that all sales transactions are duly entered into the cash registers, cash is accurately remitted to the accountant, and sales analysis is compiled at the close of business.
• Ensures that sales budgets are achieved.
• Motivates staff and ensures that staff complete assigned tasks.
• Supervises staff to ensure compliance with set standards and policies.
• Coordinates deliveries and bulk orders to ensure customers are satisfied.
• Attends to customer complaints and gets feedback from customers about their dining experience.
• Ensure accurate stock counts and control product waste.
• Develop initiatives to increase sales, profitability, and customer counts.
• Control day-to-day operations by scheduling labour, ordering food and supplies, & developing the restaurant team.
• Control profitability by following cash/control security procedures, maintaining inventory, reviewing financial reports, and taking appropriate actions.
• Conduct team performance appraisals, motivate & train, and take disciplinary action.
• Effectively control stock and ensure stock management compliance with a corrective action plan.

Qualifications

The key success criteria for this role are:

• Bachelor’s Degree or HND in Business Administration or related fields.

• 2-4 years experience as a Restaurant Manager in QSR

• Good leadership skills.

• Effective communication skills.

• Proactiveness in addressing operational issues.

• Meeting and surpassing the daily sales target.

Benefits:

• NGN180,000–NGN200,000 per month.

• Health Insurance Plan

• Leave allowances.

• Group life insurance coverage

• Opportunities for professional development and career growth.

How to Apply

Send your CV and Cover letter to careers@bukkahut.com, using the job title as the subject of the email.

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