Requirements

• Bachelor’s Degree in Computer Science or related field.
• Minimum of 3 years of experience in an IT technical support role.
• Excellent problem-solving skills and ability to troubleshoot complex technical issues.
• Experience with Microsoft Windows OS, Active Directory, and basic networking concepts.

Job description

• Provide first-line support and troubleshooting for IT-related issues, including hardware, software, network, and other technical problems.
• Escalate unresolved issues to appropriate technical teams and track the progress of the resolution process.
• Guide users on how to use IT systems and applications, including password resets and user account management.

How to apply

Qualified candidates should fill out the form in the link below:

APPLY HERE

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Ayodele Johnson

Ayodelé is a Lagos-based journalist and the Content and Editorial Coordinator at Meiza. All around the megacity, I am steering diverse lifestyle magazine audiences with ingenious hacks and insights that spur fast, informed decisions in their busy lives.