Community Manager at Pandora Talent Global Agency
Location: Lagos
Responsibilities:
1. Community Engagement & Growth
Develop and implement community strategies to engage and expand The Investment Club of the brand, and external communities (newsletter, social media).
Build strong relationships with community members, ensuring a sense of belonging and continuous engagement.
Identify and groom key community influencers and brand advocates.
Monitor and moderate online discussions across forums, social media, and digital platforms, ensuring professionalism and alignment with brand values.
2. Content & Communication Management
Create interactive and educational content for the community, including newsletters, social media updates, and blog posts.
Respond to community inquiries, comments, and feedback in a timely, professional, and insightful manner.
Develop and execute community-driven campaigns and challenges to drive participation and learning.
3. Event Planning & Community Activations
Organize and host online and offline community events, webinars, Q&A sessions, and networking opportunities.
Collaborate with internal teams to align community engagement initiatives with marketing, product, and business goals.
4. Data Analysis & Reporting
Monitor community engagement, sentiment, and growth using analytics tools.
Provide monthly reports with insights on community trends, feedback, and recommendations for improvement.
Track the effectiveness of engagement activities and suggest optimization strategies.
5. Collaboration & Stakeholder Management
Work closely with marketing, product, and customer support teams to ensure that the community experience aligns with business objectives.
Serve as the voice of the community, providing actionable insights to improve products, services, and communication strategies.
They should be comfortable with multitasking and be able to manage a diverse community of people from different backgrounds across continents.
Qualifications
Proven experience (3+ years) as a Community Manager or similar role.
Strong understanding of online community platforms, engagement strategies, and digital marketing.
Excellent written and verbal communication skills – professional, articulate, and engaging.
Ability to work independently and demonstrate accountability in all tasks.
Strong interpersonal skills, maturity, and emotional intelligence to navigate different community dynamics.
Experience in hosting virtual events, live sessions, and moderating discussions.
Strong analytical and problem-solving skills with the ability to derive insights from data.
Background in finance, investing, or personal wealth management is a plus.
A Bachelor’s degree in Marketing, Communications, Business, or a related field is preferred.
I’m a tech-savvy professional with a passion for web development, digital marketing, and a proven track record of helping companies thrive through my diverse skill set.
